Frequently asked questions

DISNORDE is a creative fashion label based in Glasgow. We release numbered-edition garments in small runs and restock core pieces and selected editions.

Each release is produced then sold in numbered runs. Core pieces and selected editions are restocked. The Atelier opens for limited windows — sign up for early access to be first in line.

We accept all major cards, Apple Pay, Google Pay, PayPal and Shop Pay.

Delivery times vary by destination, but most orders arrive within 6–10 working days. Everything is tracked — full detail on the shipping page.

Yes. We ship worldwide with tracked delivery. Customs fees and import duties are the responsibility of the recipient.

You can return unworn items with tags intact within 14 days of delivery. Sale or Atelier items are final unless faulty. Start a return through our support page.

Each product page includes a fit note and a size guide. Our cut is generally generous through the body and shoulder. Between sizes, take the smaller for a closer line.

Check your tracking link first. If it has been more than 10 days since dispatch, contact us at INFO@disnorde.com with your order number and we will get it sorted immediately.